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Van Line Pro

Manage your account

Edit your name, check your email and app version, contact support, and sign out from Settings.

Everything about your own account lives on the Settings tab. From there you can change how your name appears, see the email you signed in with, check the app version, reach support, read the Terms of Service, and sign out.

Who this is for: Everyone. Crew and admins both manage their own account here. Company-wide settings (branding, AI, export defaults) are admin-only and covered separately.

Your name and email

  1. Open the Settings tab.
  2. In the You section, tap Name.
  3. Edit the field under NAME, then tap Save. Save stays disabled until you actually change something.

Your Email is shown just below your name. It is the address you signed in with and can't be edited in the app. If you need to sign in with a different email, that's a new account.

Note: Your name is how you appear to the rest of your crew in the Team roster, so use the name your company knows you by.

Check the app version and contact support

Scroll to the About section.

  • Version shows the installed version and build number, e.g. 1.0 (12). Include this whenever you report a problem.
  • Contact support opens a new email to the support address in your mail app. See Contact support for what to include.

Terms of Service

At the bottom of Settings, tap Terms of Service to read the full terms in-app. They also cover privacy and how AI suggestions are handled. See Privacy and your data.

Sign out

In the Account section, tap Sign out.

Important: Signing out erases this device's offline copy of your company's data, so the next person who signs in on this device starts from a clean database. Your jobs and items are safe in the cloud and re-sync when you sign back in. This is by design, so one customer's files never leak into the next account. See Offline use and syncing.

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