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Van Line Pro

Signing move-day forms

How signature capture works on the interstate forms, and why signing a form does not lock the job the way Finalize & sign does.

Each move-day form is signed on its own, right on the device. This article covers how the signature sheet works and, importantly, why signing a move-day form is different from finalizing the inventory.

Important: Signing a move-day form does not lock the job. Only Finalize & sign on the inventory locks the job so it can no longer be edited. See Finalize & sign.

Where signing happens

Every form has a signature area:

  • Pre-Existing Damage (1002) — one Customer signature.
  • Residential Property Damage (1025) — Customer and Carrier representative, at both origin and destination (four in all).
  • Items of Extraordinary Value (1023) — Customer and Carrier representative, At origin and At destination.

Tap the signing button (for example Customer signs) to open the signature sheet.

The signature sheet

The sheet captures a name and a finger-drawn signature.

  1. Under Signed by, type the name. The field label matches the signer, for example Customer name or Carrier rep name.
  2. Sign in the pad. Before you start, the pad shows a baseline guide reading "Sign here"; it disappears once you begin drawing.
  3. To start over, tap Clear (it's enabled only after you've drawn something).
  4. Tap Done to capture, or Cancel to back out. Done is available only once you have both a typed name and a signature.

The sheet's title and footer name the role and phase. On Form 1025 and Form 1023, the title reads like "Customer · Origin" or "Carrier · At destination" so it's clear which signature you're capturing.

Result: The signed row shows the signer's name with the date and time, and its button changes to Re-sign so you can replace a signature if needed.

Origin vs. destination signing

Forms 1025 and 1023 are signed twice: at origin on move day and at destination on delivery day.

  • The origin signatures complete the move-day packet. Once the customer signs at origin, the form's badge on the job turns Signed.
  • The destination signatures are added later, at delivery. They do not change the badge back to Draft.

On Form 1025, use the Origin / Destination segmented control at the top to pick which phase you're signing. On Form 1023, the At origin and At destination sections each have their own signature rows.

Why this doesn't lock the job

The move-day forms use a lightweight signature capture that stores a name and signature image for that form only. It leaves the job open so you can keep working — add items, edit forms, sign the destination phase later.

Locking is reserved for Finalize & sign on the inventory. That sheet warns "Signing finalizes the inventory and locks the job — it can no longer be edited," and asks you to confirm with Sign & lock. Only then is the job read-only. See Finalize & sign.

Tip: Sign the move-day forms as you work through the move. Save the inventory's Finalize & sign for the end, when the job is truly complete.

Common mistakes

  • Assuming a form signature locks the job. It doesn't. The job stays editable until you finalize the inventory.
  • Signing the wrong phase. On Form 1025, confirm the Origin/Destination control before signing; on Form 1023, check the section title.
  • Re-signing to fix a typo in the name. That works — tap Re-sign and enter the corrected name and signature.

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